Q: What is Perfo?

A: Perfo is a comprehensive performance management platform that helps teams track goals, analyze metrics, and optimize productivity across your entire organization. It centralizes performance data and provides real-time insights to keep everyone aligned.

Q: How is Perfo different from other performance management tools?

A: Perfo combines goal tracking, real-time analytics, and team collaboration in one intuitive platform. Unlike traditional tools, we offer flexible customization that adapts to your workflow — whether you use OKRs, KPIs, or hybrid approaches.

Q: Who can use Perfo?

A: Perfo is designed for teams of all sizes — from startups to enterprise organizations. It's perfect for managers, HR teams, project leads, and individual contributors who want to track and improve performance.

Q: How quickly can we get started with Perfo?

A: You can be up and running in minutes! Our free plan includes essential features, and our setup wizard guides you through creating your first dashboard and goals.

Q: Do you offer training and support?

A: Yes! We provide comprehensive onboarding, training resources, documentation, and 24/7 customer support. Enterprise customers get dedicated success managers.

Q: Can we import data from other tools?

A: Absolutely. Perfo integrates with popular tools like Slack, Microsoft Teams, Google Workspace, and offers CSV import for spreadsheet data. Our API allows custom integrations.

Q: What types of performance metrics can we track?

A: Track any metric that matters to your team — sales targets, project milestones, customer satisfaction, productivity indicators, team engagement scores, and custom KPIs specific to your industry.

Q: Can we customize dashboards and reports?

A: Yes! Create unlimited custom dashboards with drag-and-drop widgets, personalized views, and automated reporting. Share insights with stakeholders through branded reports.

Q: Does Perfo work on mobile devices?

A: Perfo is fully responsive and offers native mobile apps for iOS and Android, so you can track progress and update goals anywhere.

Q: How secure is our data?

A: We use enterprise-grade security with SSL encryption, SOC 2 compliance, and regular security audits. Your data is hosted on secure cloud infrastructure with automatic backups.

Q: Who has access to our performance data?

A: You control all access permissions. Set up role-based access controls, create private goals, and manage what each team member can view or edit.

Q: Is there a free version?

A: Yes! Our free plan includes core features for up to 5 team members. It's perfect for small teams getting started with performance tracking.

Q: Can we upgrade or downgrade plans anytime?

A: Absolutely. Change your plan anytime with no penalties. Upgrades take effect immediately, and downgrades apply at your next billing cycle.

Q: Do you offer discounts for nonprofits or educational institutions?

A: Yes! We offer special pricing for qualified nonprofits, educational institutions, and startups. Contact our sales team for details.